Shipping & Handling

The shipment of your product is our highest priority and everyday we dispatch hundreds of products to satisfied customers across the world.

Processing time: As soon as we receive your payment, we immediately dispatch your order to our suppliers for order verification, tailoring, quality check and packaging which can take an additional 1-3 days.

Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination, which typically takes 6-12 days, although actual shipping times may vary.

Tracking: As soon as your order is shipped, you will receive a confirmation email containing a tracking number allowing you to easily locate your product directly from our website at any time Track Your Order page.

❗ Delayed or Missing Orders

If your package hasn't arrived within 30 business days, please contact our support team at infoubright1@gmail.com and we’ll be happy to assist you promptly.